Term and Conditions

2. User Obligations and Responsibilities

Account Integrity

When creating an account or making purchases, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Prohibited Activities

You may not:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to extract data without permission
• Make false or fraudulent purchases

3. Products and Services Description

Product Quality

Elegant Scarf Store offers premium accessories including:

• Cashmere berets, capes, ponchos, snoods, socks, and beanies
• Leather gloves for men and women
• Silk scarves and cashmere scarves
• Carefully curated gift selections

Product Representation

We make every effort to display our products accurately. However, please note:

• Colors may vary slightly due to monitor settings
• Product dimensions are approximate
• While we maintain high quality standards, natural materials may have slight variations

Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Order and Payment Terms

Order Process

The ordering process consists of:

• Product selection and addition to cart
• Providing accurate shipping information
• Selecting preferred shipping method
• Payment authorization
• Order confirmation via email

Pricing and Payment

All prices are in US dollars unless otherwise specified. We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order. By providing payment information, you represent that you are authorized to use the payment method.

Order Processing and Shipping

Orders are processed within 1-2 business days. We offer:

• Standard Shipping ($12.95) via DHL or FedEx: 10-15 business days after shipment
• Free Shipping (orders over $50) via EMS: 15-25 business days after shipment

Please note we cannot ship to some remote areas in Asia and other regions. Delivery times are estimates and may vary due to customs processing and location.

Order Cancellation

Orders may be cancelled within 24 hours of placement by contacting customer service. Once an order has entered processing, cancellation may not be possible.

5. Returns and Exchanges

Return Policy

We want you to be completely satisfied with your purchase:

• You have 15 days from receipt to initiate returns or exchanges
• Items must be in original condition with tags attached and in original packaging
• Items must be unworn, unwashed, and free from damage or alterations
• Return shipping costs are the customer’s responsibility, unless due to our error or defective product

Non-Returnable Items

To maintain hygiene standards, the following cannot be returned (except for manufacturing defects):

• Leather Gloves (both Men’s and Women’s)
• Cashmere Socks

Refund Process

Upon return approval, refunds are processed to your original payment method within 7-10 business days. Your financial institution may require additional processing time.

6. Intellectual Property

All content on this website, including but not limited to:

• Text, graphics, logos, and images
• Product descriptions and photography
• Website design and layout

is the property of Elegant Scarf Store and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

General Limitations

Elegant Scarf Store shall not be liable for:

• Delays in shipping beyond our reasonable control
• Minor variations in product color or texture
• Customs delays or import restrictions
• Incorrect shipping information provided by customers

Maximum Liability

Our maximum liability to you for any claim relating to your use of our website or products shall not exceed the purchase price of the products in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Virginia, United States. Any disputes shall be resolved in the courts of Virginia Beach.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to our website. Continued use of our website after changes constitutes acceptance of the modified terms.

11. Contact Information

Thank you for choosing Elegant Scarf Store. We appreciate your trust in our luxury products and are committed to ensuring your complete satisfaction.